We had the bugs (the BBs, dear god, soooo creepy and awful) and John couldn't have been any more of a true hero. He came over to check out the situation, gave us a thorough list of what to do to prepare + what to expect. He talked me down from the ledge numerous times + most importantly, he solved our problem.
His methods are a little different that most other sprayers out there + it seems heart breaking that there is only one of him. We've been a bit nervous to celebrate, but here we are, three months later with no bites + no monstrous little vampires in our bed.
Thank you, Boot-A-Pest! I swear they should make you the bedbug czar of NYC.