Boot a Pest saved me from financial and emotional ruin. I owe John a lot. Back in 2009 I thought I had bedbugs. As I had already had them once in 2006, I was on high alert and high panic and when I saw signs of a possible return I FREAKED. I called in that company you see on TV (you know the one). They brought their dog, told me I had a bedbug PROBLEM, but told me that 'producing a bug would be nearly impossible' as they hide and are nocturnal, blah blah - BUT that they were certain that I had a serious issue that needed the full treatment right away.
Mere days before I handed over basically my life savings to those hacks, I saw John's company in Best of NY - thank GOD I got a 2nd opinion. He came to my apt, and for ONCE gave my mother and I definitive answers. He pointed out all of the bugs he saw in my apt that were all biting bugs. He had logical answers and explanations for the things that an untrained professional may mistake for signs of bedbugs.
He searched my apt so thoroughly and said that if there were bugs there, he would find one. There were none. He found nothing. My family has been living in that apt, since that day - there were never bedbugs there. Of all the PCO's that came in, John was the only genuine one I met. That TV company sensed my fear and desperation and almost took me for every dime I've got. John experienced the same desperation, but instead of taking advantage he told me the truth and put me at ease.
I spoke with John again this morning, regarding a bug I found in my new apt in Brooklyn. I received the same care and concern and attention I did 2 years ago. All is well, by the way - no bedbugs here :) Anyone out there afflicted by this plague - make John your first call. With the hysteria surrounding bedbugs, there are too many companies out to make a dime. Too many, that don't know the real deal.